We know you’re here to do business, and our job is to make it as easy on you as possible. In addition to our professional staff that’s ready and willing to see to every detail and special request, we have several services available for event planners and exhibitors.
With the installation of permanent fiber optics, we offer free limitless wireless internet connectivity throughout the exhibit halls, meeting rooms, ballroom and lobbies. Whether it’s high-speed internet, teleconferencing or telecommunication services, we’ve got you covered.
We also provide exclusive electrical, plumbing and trash services for all events. Scroll down to access our exhibitor service order forms for more information and requirements. Be sure to also read our exhibitor policies section.
General operating policies and procedures can be found in Planning An Event. The following selected policies are particularly relevant for anyone exhibiting at the TD Convention Center.
All decorations used in the building must be flame-proofed according to the City of Greenville fire regulations. No decorations may be fastened to walls, columns, or drapes, and nothing may be suspended from the ceiling without prior written permission from Center management.Adhesive-backed stickers may not be used or given out on the premises.The use of helium balloons within the facility is strongly discouraged. Balloons cause a safety hazard when they rise to the lighting and electrical system housed in the ceiling, as well as a future hazard when facility personnel are required to retrieve stray balloons that become entangled in the facility structure. Helium balloons are allowable only under the following conditions:
- They are tethered or strung together (i.e., arches).
- They are removed from the premises at the end of the event.
- There will be a $5 per balloon charge to remove any balloons that rise to the ceiling in the meeting rooms or exhibit halls.
- Absolutely no helium balloons may be given out inside the facility.
- All use of helium balloons must be approved by Center management prior to the event.
- No balloons are allowed in the atrium or pre-function areas of the Conference Center.
Confetti may be used with prior approval from Center management. There will be a $100 cleanup charge for events using confetti. Birdseed may be thrown outside the Center but should not be used within the facility.
Equipment rentals are available through the Operations Office at the Center.
FOOD & BEVERAGE SERVICES
SAVOR…Greenville, Catering by SMG is the exclusive food and beverage provider for the TD Convention Center. No outside food or beverage of any kind may be brought into the facility. Exhibitors wishing to distribute or dispense samples of food or beverages without charge MUST obtain written permission in advance of the event. These products MUST be the exhibitor’s primary product and relate directly to the nature of the show. Click here to obtain a Food & Beverage Sampling Request Form.Any food and beverage items used to promote booth traffic (i.e., popcorn, snacks, etc.) must be obtained through the Center’s in-house catering department.
The Center does not accept freight shipments for exhibitors. All shipments must be consigned to the show’s official general contractor or its agent and delivered to the Center during the scheduled move-in. The Center is not responsible for shipments of freight leaving the building. Materials for seminars and conferences will be accepted no more than five (5) working days in advance of an event and a shipping/handling fee will be charged.
Animals (with the exception of dogs for the disabled) are not permitted in the facility unless they are part of dog shows or other animal-related events.
The Center provides trained, experienced personnel to assist with temporary staffing requirements. For more information, contact our Human Resources office by e-mail at firstname.lastname@example.org.
Vehicles are not permitted in the Center without prior written approval of the Center management, or unless they constitute an integral part of a display. Any vehicle that is on display must conform to the City of Greenville Fire Marshal’s regulations.